Can I reserve a space on the spot?

Yes! A booking request gives you the option to reserve a space with your credit card. A temporary hold is put on your card for 2 business days. If the space is free and the owner can accommodate your event, the space will be booked automatically and your card will be charged.

What happens to the credit card charge if I don’t hear back from the space owner?

If you don’t hear back from the space owner within 2 business days, or the space owner can’t accommodate your event, the temporary hold on your card will be released and you won’t be charged.

What if the space owner can’t host my event? What are my options?

If you don’t hear back from the space owner or the space owner can’t accommodate your event, contact us and we’ll help you find another space for your event. Alternatively, you can browse more spaces and find one that will fit your needs. 

Can I still message the space owner after I’ve sent them a booking request?

Yes! You can message the owner after you’ve sent your booking request as well as after they’ve accepted or responded to you.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk